How to Choose the Right Software for Case Management in Higher Education

As student needs continue to grow in complexity, colleges and universities are increasingly turning to technology to help support their student populations more effectively. Case management in higher education has become a critical function for ensuring students receive timely, coordinated support across departments—from counseling and disability services to academic advising and campus safety. At the center of this effort is the case management software that enables institutions to track student concerns, document interventions, manage follow-ups, and analyze institutional trends. But with so many platforms on the market, how do you choose the right one? This article explores what higher ed professionals should look for in a case management system, compares leading platforms, and offers practical guidance on evaluating and implementing the right solution for your campus. 🧩 The Role of Case Management Software in Higher Education Software used for case managemen...